Our Role in the Area's COVID-19 Response

December 03, 2020 Boston MedFlight has been on the frontlines of the region’s response to the COVID-19 pandemic, as our teams have been called upon to provide critical care in transport to the sickest patients suffering from the coronavirus. We are uniquely qualified to care for these patients, over 1,000 COVID-19 patients to date, while also caring for the critically ill and injured infants, children and adults we have transported for 35 years.  And as a 501(c)(3) nonprofit organization, we continue to care for all patients in need regardless of their insurance status or ability to pay.
 
These COVID-19 transports are complicated, time intensive transports requiring clinical expertise and advanced medicine. The patients are in serious respiratory distress. All of our vehicles, including our helicopters and fixed-wing airplane, are equipped with advanced industry leading transport ventilators that allow our skilled staff to provide the highest level of advanced tertiary respiratory care.
 
The highly contagious aspects of the disease add a new layer of complexity to these transports. The preparation for transport and decontamination of staff, equipment, and vehicles after caring for a COVID-19 patient is significant. Following all transports of COVID patients, the ground ambulances and aircraft go through an extensive cleaning process to protect our staff and the inevitable next patient. 
 
Our employees are our most valuable asset, and have been staying healthy to date, despite the added stress of battling a pandemic. We have not had a single positive test for COVID-19 among our staff, largely due to their dedication to each other and their patients, and their strict adherence to safety protocols and the utilization of Personal Protective Equipment (PPE).
 
Governor Charlie Baker called our teams “unsung heroes” during his daily COVID-19 update originating from our Bedford headquarters in early August. The crews at Boston MedFlight caring for these patients – the nurses, paramedics, EMTs and pilots – and also the operational staff keeping us running – the communications technicians, ground support/logistics teams and base managers – have been nothing short of extraordinary. 
 
They are rising to the occasion and caring for the most vulnerable populations. Their dedication, commitment and courage deserve our deepest appreciation.